Shipping & Returns

Shipping & Returns

If you are not 100 % satisfied with our products, you may return dietary supplement in the unopened original box for a refund (less 20% restocking fee) or exchange within 30 days from the date of purchase. Please include a copy of the receipt along with the unused product in the unopened original box. We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow 3 to 5 business days for the credit to appear on your credit card statement. Shipping charges are not refundable, and shipping will be charged for the new item(s) sent. Please be aware that if you return products the actual outbound shipping costs will be deducted from your return refund. Please, include a copy of the original sales receipt with your return - without that information we cannot process your return or exchange.

Wholesales are final and are not a subject for a return or exchange. All skin care product sales are final.

International Orders
1. If your order is to be shipped outside USA, the standard shipping charge for all international orders (destinations outside USA) is just $40.00 and the delivery time varies between 5 to 21 business days but is usually much closer to 5 days.

2. Do not order items that are illegal to import into your country. Laws vary from country to country. It is your responsibility to check with your Customs office to see if your country permits the import of our products. Generally speaking, we have never encountered problems with customs when shipping to most countries worldwide.

3. If the package is seized by Customs for any reason and returned back to us, we will issue you a prompt refund, less the shipping costs. If it is not returned back to us, we can not issue you a refund. Most orders held by customs is for the purpose of charging import duties and Customs fees. We have had such troubles in less than 1% of our international shipments. If you are not sure, please contact the Customs Office in your country before ordering, as we are not responsible for such charges.

4. Prepayment is required. Payment must be by credit/debit cards or PayPal. Refunds are not available for wholesale purchases.

Express Mail (overnight) Shipping
Express Mail (overnight) orders placed after 12:00pm (noon) PST will be shipped the following business day.