Conditions of Use

Conditions of Use

Shopping Cart
All the items that you have in your shopping cart appear in your order during Checkout. If you do not want to order all the items, simply edit your shopping cart first and click "Update". When you click "Submit Order" we verify your credit card. Your order will not be placed and your credit card will not be charged if you do not click "Order Now."

Methods of payment
We accept money orders in US currency only, but these orders will be classes as pending until we receive the money order funds into our account. Slim Forte Online Store accepts the following credit cards: Visa, MasterCard, Discovery, Amex etc. If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date along with the CVV2 (security code), and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists.

Some orders are subject to a 48 hour verification delay. This policy protects all parties from unauthorized card use. To help us expedite this process for you, please ensure that your credit card company has all of your current information on file. Additionally, if your order is shipping to an address other than your billing address, please contact your credit card company and let them know that you would like to add an alternate or authorized shipping address.

Tax policy
We are required to collect California state sales tax 8.25% (as of April 01, 2009) on service items sold to customers in California USA.

Returns and Exchanges
If you are not 100 % satisfied with our products, you may return dietary supplement in the unopened original box for a refund (less 20% restocking fee) or exchange within 30 days from the date of purchase. Please include a copy of the receipt along with the unused product in the unopened original box. We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow 3 to 5 business days for the credit to appear on your credit card statement. Shipping charges are not refundable, and shipping will be charged for the new item(s) sent. Please be aware that if you return products the actual outbound shipping costs will be deducted from your return refund. Please, include a copy of the original sales receipt with your return - without that information we cannot process your return or exchange.

Wholesales are final and are not a subject for a return or exchange. All skin care product sales are final.

International Orders
1. If your order is to be shipped outside USA, the standard shipping charge for all international orders (destinations outside USA) is just $40.00 and the delivery time varies between 5 to 21 business days but is usually much closer to 5 days.

2. Do not order items that are illegal to import into your country. Laws vary from country to country. It is your responsibility to check with your Customs office to see if your country permits the import of our products. Generally speaking, we have never encountered problems with customs when shipping to most countries worldwide.

3. If the package is seized by Customs for any reason and returned back to us, we will issue you a prompt refund, less the shipping costs. If it is not returned back to us, we can not issue you a refund. Most orders held by customs is for the purpose of charging import duties and Customs fees. We have had such troubles in less than 1% of our international shipments. If you are not sure, please contact the Customs Office in your country before ordering, as we are not responsible for such charges.

4. Prepayment is required. Payment must be by credit/debit cards or PayPal. Refunds are not available for wholesale purchases.

Express Mail (overnight) Shipping
Express Mail (overnight) orders placed after 12:00pm (noon) PST will be shipped the following business day.

Credit Card Safeguard
Slim Forte Online Store uses a Secure Internet Payment Gateway to provide a secure environment for the authorization of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the clients browser to the banking network using industry standard SSL 256-bit encryption technology. Client credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchants bank. The bank also sends confirmation information via the same encryption technology back to the clients browser. These secure processes provide clients with peace of mind when purchasing online.

We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. For more information, see our privacy policy.

We will not share nor sell your personal information with other organizations. We do not spam our customers.